01 / REVIEWS
Reviews & listings
Managed listing updates, review monitoring, professional responses and CRM-connected feedback requests.
Explore reviews and listingsFor businesses
Turn online visibility
into a reason to trust.
We manage your listings and reviews, connect customer feedback requests to your CRM and support the search reputation of your business and leadership.
Request a Reputation Audit02 / REPUTATION
Business search reputation
Assess adverse coverage and outdated results. Develop accurate, relevant content around your company and leadership.
Explore search reputation03 / VISIBILITY
PR & discoverability
Strengthen owned content and public communications so people can understand your expertise and services.
Explore PR and visibilityA better review process.
A more consistent presence.
We do the ongoing work: manage listings, connect review requests to your CRM, monitor feedback and handle responses through your approval process. Your team stays informed through reporting and escalation of issues that need attention.
- —Managed review monitoring and responses
- —CRM-connected requests for genuine customer feedback
- —Managed listing updates and accuracy checks
- —Location-level review and listing reporting
Protect the trust your business has earned.
A company search often includes leaders, locations, coverage, and reviews. We assess those pieces together and build a plan around the concerns that matter to prospective clients and partners.
- —Company and leadership search assessment
- —Adverse content and eligible removal review
- —Relevant content and search suppression planning
- —Ongoing monitoring and reporting
Make your expertise easier to find.
Clear service information, accurate profiles, and credible communications support discoverability. We evaluate how your business is presented across search and AI-assisted discovery, without promising control over independent systems.
- —Owned content and authority development
- —PR planning and public narrative alignment
- —Search and AI visibility assessment
- —Industry-specific content strategy
Questions, answered
Clarity before commitment.
Can you delete a bad review?
A review may be eligible for removal if it violates the platform’s policies. Negative sentiment alone is not a removal basis. We focus on eligible reporting, professional responses, and genuine customer feedback.
Do you work with multiple locations?
Yes. We manage listings and review workflows across an agreed set of locations, with location-level reporting and clear approval contacts.
Can you guarantee search rankings or AI recommendations?
No. Search engines and AI systems make independent decisions. We work on accurate information, credible content, and discoverability, with realistic expectations about outcomes.
Case studies
See the approach in practice.
Healthcare / Executive reputation
About 4 monthsTargeted material off the monitored first page
A healthcare leader’s search recovery
A focused search program reached a first-page milestone at about four months and a second-page milestone at about nine months.
Read the case studyIndividuals / Professional reputation
3 → 0Targeted articles on the monitored first page
Three damaging articles displaced from page one
All three targeted articles were off the monitored first results page by approximately twelve months.
Read the case studyRegulated industries / Source removal
7 of 8Targeted third-party sources complied with removal requests
Seven of eight targeted sources complied
Source-removal requests and a separate search strategy addressed different parts of a legal-record visibility problem.
Read the case studyPublications & Recognition
Related published perspectives.
Forbes Business Council · Council post
AI Is Quietly Changing How Business Trust Is Formed
A perspective on how search results and AI summaries shape business first impressions.
Read the articleForbes Business Council · Council post
How Smart Companies Prepare For Online Defamation Before It Happens
A perspective on preparing for online concerns before a new issue emerges.
Read the articleSupport for people and organizations in the spotlight.
Sports & Athletics
Reputation and privacy support for athletes, coaches, agents, teams and programs. Prepare for a draft, signing or career transition, or address off-field coverage with your representatives.
Explore this audienceEntertainment & Public Figures
Reputation, privacy and search-visibility support for performers, creators, personalities and the representatives around them.
Explore this audienceFinancial Services & Advisors
Search reputation and privacy support for financial advisors, wealth managers and regulated professionals dealing with adverse coverage or incomplete online information.
Explore this audienceExecutives, Founders & Boards
A coordinated reputation approach for executives, founders, board members and the organizations whose visibility is connected to theirs.
Explore this audiencePrivate Equity & Portfolio Companies
Reputation support across portfolio businesses, leaders and practice groups, with particular relevance to healthcare organizations.
Explore this audienceThe first impression starts online
Search, AI and reviews shape the research journey.
97%
of respondents read reviews for local businesses.
45%
used generative AI tools for local business recommendations.
74%
only care about reviews written in the last three months.
Source: BrightLocal, Local Consumer Review Survey 2026. Representative panel of 1,002 U.S. adults. These findings concern local-business research, not Reputation Repair client outcomes. Read the research
Start with a conversation.
Move forward with a plan.
Tell us what is showing up and what matters to you.